Terms and Conditions Policy
Terms and Conditions Policy
Article 1. Definitions and Terms
1.1. The online store www.nomadperfumery.ro is managed and owned through the website www. nomadperfumery.ro hereinafter called "Site", "Website", by NOMAD COSMETICS SRL with headquarters in Sat Giroc, str. Visului, No. 11, Jud. Timis, registered at the Trade Registry Office under no. J35/1671/ 2023, fiscal identification code RO48066239.
1.2. In the contents of this Terms and Conditions document as well as in the Return Policy, Privacy Policy, Delivery Policy, Cookies Policy and other pages that refer to informing the users of this site, the following terms will mean:
User - means the person who accesses and interacts with the site and/or places an order;
Seller/We/Noua/Our/Us/ NOMAD COSMETICS SRL - equal to the company NOMAD COSMETICS SRL mentioned above in art. 1 point 1.1.
Buyer/Client/You/You - equivalent to a natural person, company or other legal entity that accesses the site, places an order and purchases products or/and services from the site;
Goods and Services/Products - means any product or service presented by us on the website, including those mentioned in the order;
Specifications/Description - means all the specifications and/or description of the Goods and Services or Products;
Order - represents the electronic (digital) document that appears as the official form of communication between the Seller and the Buyer. The Seller hereby agrees to deliver the Goods and Services to the Buyer, and therefore the Buyer agrees to receive these Goods and Services and to pay for them;
Contract - is the order confirmed by us by issuing the fiscal invoice in accordance with the legislation in force. The conclusion of a Contract does not take place when an Order is placed or when the confirmation of receipt of this Order is issued;
Page - It is the resource located in the web space (WWW) from the Internet in HTML or XHTML format;
Basket/My basket - represents that section on the website that allows the buyer and/or user to add goods and/or services that they intend to purchase at the time of their addition or at a later time;
Voucher/Discount Coupon/Gift Coupon/Gift Voucher/Discount Code - refers to a discount coupon in digital or physical (printed) format, which contains a code that can be used to apply discounts in the final stage of the order.
1.3. By accessing and using the Site or purchasing the Goods and Services presented on the Site, you express your acceptance of the provisions of this document, as well as of the Return Policy, Privacy Policy, Delivery Policy, Cookie Policy and other pages that refer to the information users of this site.
Article 2. Changes to the Terms and Conditions
2.1 NOMAD COSMETICS SRL reserves the right to modify the Terms and Conditions of this website at any time. Therefore, users are recommended to read and familiarize themselves with these Terms and Conditions every time before placing an order.
Article 3. Intellectual property rights
3.1. The content of this site (scripts, graphic symbols, technical data, texts, photos, other information) is the property NOMAD COSMETICS SRL and is protected by the copyright law. Use and/or modification without written consent a NOMAD COSMETICS SRL of any elements listed in this document are sanctioned according to the laws in force of Romania and the EU.
Article 4. Contract documents
4.1. At the time of placing the order, the Buyer expresses his consent to be contacted by the Seller by electronic messages and/or by telephone, confirming the placing of the Order and the fact that it will be processed by us. This e-mail, as well as discussions by telephone or by other means (eg via social networks) with the Seller's representatives, do not signify the conclusion of the Distance Contract.
4.2. At the time of shipment by us, NOMAD COSMETICS SRL of an email with the information aimed at the delivery notification to you, without requiring a confirmation of receipt from you, constitutes the moment of concluding the contract at a distance and implies full acceptance of the terms of the order. Up to this point, you, i.e. the buyer, can cancel an order before receiving the final delivery notification message, by e-mail at contact@nomadperfumery.ro or by WhatsApp number 0728678526. The order can be considered canceled at the moment that the buyer has received by e-mail and / or phone the cancellation confirmation from us, that is from the seller.
4.3 For justified reasons, NOMAD COSMETICS SRL reserves the right to make changes regarding the quantity of Goods and/or Services in the Order placed by the Buyer. If the modification of the quantity of Goods and/or Services in the Order will take place the Seller, ie NOMAD COSMETICS SRL will immediately notify the Buyer at the e-mail address and/or at the telephone number provided to the Seller when placing the Order and will return the amount paid if it was paid in advance (before receiving the products) .
4.4. Ownership of the goods and/or services is transferred at the time of delivery and full payment.
Article 5. Tax invoice (invoicing)
5.1. All orders that have been confirmed include the specifications of prices, goods and services. NOMAD COSMETICS SRL will issue the buyer a fiscal invoice for the goods and services delivered. The printed prices will be identical to those specified in the order confirmation message and will also be included in the fiscal invoice addressed to the buyer. It is important to remember that the buyer has the obligation to provide all the correct and complete data/information necessary to issue the tax invoice for the goods and services purchased on our website.
5.2. Purchase invoices are sent by electronic message (email) to the address provided by the buyer at the time of placing the order and/or together with the order.
5.3. We recommend that you keep the tax invoice after purchasing the goods and/or services.
Article 6. Legal age
6.1. To place an order on our website, you must be at least 18 years old . If you are under 18 years old at the time of accessing this site, you are not allowed to make purchases on our site. By accessing or using the site, you freely acknowledge that you have read in detail, understood and fully agree with our Terms and Conditions.
Article 7. Payments and Orders
7.1. The prices displayed on the website are in LEI (RON). We reserve the legal right to change the prices of goods and/or services at any time without prior notification and without a justification to the buyer and/or user.
7.2. There is no minimum order imposed by us and the prices displayed on the website do not include the delivery of the products (transportation payment).
7.2.1. Payment is made in the cash on delivery system (cash on delivery). This method of payment requires the payment of the order at the time of delivery of the parcel and the receipt is issued on the spot by the courier company with which we collaborate.
7.3. Some prices displayed on our website may appear in a wrong (erroneous) way. These price errors may be due to incorrect typing of the price when loading the products on the website or due to other technical or operational reasons. In such a situation, Nomad Cosmetics SRL assumes the right not to deliver the products ordered by the buyer and to cancel orders with products that include an incorrect price and to notify the buyer by phone or email. If the payment was made by the buyer in advance through any online payment method, we undertake the obligation to refund the money as soon as possible to the buyer's bank account or to any other valid bank account provided by him .
7.4. We reserve the right to suspend or cancel the execution of any order and/or delivery of products, regardless of the type or stage of its execution, in the following cases: non-payment or partial payment of any sums owed by the buyer; in case of payment incident or fraud or in case of attempted fraud in connection with the use of our website, including on the occasion of previously placed orders.
7.5. If the buyer unjustifiably refuses an order sent by courier, the possibility of payment for the following orders placed by the same buyer will be restricted only to the method of full payment of the products and/or services by card or bank transfer (in advance). We will not honor another order for this category of customers by cash on delivery method.
Article 8. Sale
8.1. NOMAD COSMETICS SRL does not assume responsibility for any other additional costs paid by the buyer, including but not limited to currency conversion fees applied by the issuing bank of his card when the issuing currency differs from LEI (RON).
8.2. NOMAD COSMETICS SRL will publish on the website promotions of goods and/or services that will be valid within the limit of available stock or will be ranked in a certain period of time.
Article 9. Products/Goods and Services
9.1. Our company has made efforts to display as accurately as possible the colors and images of the products that appear on the site. However, we are not responsible and cannot guarantee that the display of your computer or mobile phone monitor will reflect the actual color of the products.
9.2. The transaction between the buyer and the seller being done remotely, we do not guarantee that the products bought on our website will meet all your expectations. But we want to remind you that our Return Policy gives you 14 calendar days right of return. You can choose to change the product or to refund the money in the account.
9.3. The details used to describe the goods and/or services available on the website may include, but are not limited to: images, dynamics, multimedia files, etc. it does not represent any kind of contractual obligation on our part. They are used exclusively as a general presentation.
9.4. The descriptions of the products and/or the description of the price of the products can be modified at any time without notifying the buyer or the user. We reserve the right to remove any product from the site at any time.
Article 10. Third party links
10.1. Certain content, products and/or services available through our site may include material from third parties.
10.2. Certain links on the site may lead you to web pages of third parties that are not associated with us. We are not responsible for examining or evaluating the content of these sites and do not guarantee the cyber security of these sites.
10.3. Please note that we are not responsible directly or indirectly for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made on third party websites. third parties. Complaints, statements or questions about third-party products should be addressed to them and not to customer service NOMAD COSMETICS SRL.
Article 11. Comments, opinions, testimonials and other communications
11.1. If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us, send suggestions, proposals, plans or other creative materials, online, by e-mail, by posts or in otherwise (collectively, "comments"), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use, in any medium, any comments you submit to us transmit. Also, we are under no obligation to keep any comments confidential or pay compensation for any comments or to respond to any comments.
11.2. We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property of any party or does not comply with these Terms and Conditions.
11.3. Your use of this site implies that you agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your comments will not contain defamatory or illegal, abusive or obscene material or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website.
11.4. Also, by using this site, you fully agree not to use a false email address, pretend to be someone other than yourself, or mislead us or any third party as to the origin of any comments or placing a fictitious order that you have no intention of paying. You are responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you.
Article 12. Discount coupons
12.1. The discount coupon is not refundable and cannot be exchanged for cash (cash) in part or in full and is only valid for a single transaction.
12.2. The discount coupons CANNOT be combined to sum up a total with which to buy a product or/and service. They are used individually. Orders placed where more than one Discount Coupon has been used will be cancelled.
12.3. Discount coupons can have a validity period and this validity period will not be extended.
12.4. The sale of the voucher is prohibited.
12.5. We are not responsible if a discount voucher is lost, stolen, damaged or destroyed and in these circumstances we will not replace this voucher.
12.6. The discount coupon does not apply to transport unless we specify this when publishing the voucher.
12.7. The generation of these gift coupons without our written consent will be punished according to the law in force.
12.7. Discount coupons may be limited as follows (but not limited to):
- to a certain or several categories of products available on the site.
- when purchasing a single type of product.
- to a certain category of customers (example: customers who are on their second order).
- the total of the order exceeds a certain amount.
12.8. NOMAD COSMETICS SRL can cancel any discount coupon issued at any time, without notifying users or buyers.
12.9. If you return one or more purchased products in whole or in part with a discount coupon and opt for the compensation method "Product value refund", the value of the discount coupon will not be refunded.
12.10. Careful! If the discount coupon is only valid when a minimum order is imposed and a buyer's return is requested, all products in the order must be returned. The following are exceptions to this condition:
1. When the buyer requests the exchange of one or more products (due to factory defects) with the same product;
2. When the buyer requests the exchange of one or more products with products that have the same price and have the full price (which are not on discount).
Article 13. Communication and Customer Service
13.1. The conversations that take place between the seller and the buyer (and/or users of the website) will be done in Romanian, or when we have the opportunity to offer support or information in English, we will gladly do so.
Article 14. Force majeure and applicable law
14.1. Force majeure is the unforeseeable event, beyond the control of the parties and which cannot be avoided. Both the buyer, the user or the seller as part of this contract will not be responsible for the non-execution of its obligations mentioned in this document, when such non-execution, in whole or in part, is due to a force majeure event.
14.2. If the inevitable event that takes place does not end within 14 calendar days from the date of its occurrence, the parties to this document will have the right to notify the other party to announce the full termination of the contract without one of them being able to claim the other other damages, interests, favors or preferences of any kind.
14.3. This contract is designed in accordance with the Romanian law in force and disputes of any nature arising between the Seller and the Buyer and/or User will be able to be clarified and resolved amicably. If this is not possible, we will present them to the Romanian courts for resolution.
In addition, we inform you that this document also includes the following policies:
We recommend reading and taking note of them.
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Policy of Contests Organized on the Platform Facebook
SECTION 1. THE ORGANIZER AND THE REGULATIONS
Contests held on the Facebook page https://www.facebook.com/ nomadperfumes , the official Facebook page of NOMAD COSMETICS SRL , are organized by NOMAD COSMETICS (herein referred to as the "Organizer").
Contest participants are obliged to comply with all the terms and conditions of the Contest Regulations, according to those mentioned below (hereinafter referred to as "Contest Regulations").
The regulation is drawn up and made public according to the applicable Romanian legislation by posting it on the https://www.facebook.com/nomadperfumes page , being available to any participant.
The organizer reserves the right to modify these Regulations, and these modifications will enter into force only after the prior announcement of the presentation of these modifications on the Facebook page.
SECTION 2. GEOGRAPHICAL AREA OF CONTEST
Contests are organized and take place in Romania on the Facebook page https://www.facebook.com/ nomadperfumes
SECTION 3. CONTEST DURATION
Each contest will have a predetermined period of time, this being communicated for each contest separately, on the "wall" of the Facebook page https://www.facebook.com/ nomadperfumes
SECTION 4. CONDITIONS OF PARTICIPATION IN THE COMPETITION
Only natural persons, Romanian citizens, over 18 years of age (at the time of the start of the Contests), who have their domicile or residence in Romania during the entire duration of the Contest and during the period of claiming the won prize, can participate in this Contest.
Company employees are not allowed to participate in the Contest NOMAD COSMETICS SRL nor of the other commercial companies involved in this action, as well as none of their family members (children, parents, husband/wife, brother/sister).
If, following the checks carried out by the Organizer, it turns out that the participation process was fraudulent (the participants registered for the Contest with several accounts or those who registered for the Contest are companies/organizations/brands), The organizer reserves the right to withdraw from the participants the prize obtained as a result of their activity and / or to restrict participation in the Contest until its conclusion.
SECTION 5. COMPETITION MECHANISM
The competition mechanism will be established and communicated for each individual competition.
SECTION 6. DESCRIPTION OF PRIZES AWARDED WITHIN THE COMPETITION
Contest prizes will be established and communicated for each contest separately.
The prizes will not be able to be exchanged for their value in money or other products or services than those initially communicated.
The prizes will be handed to the winners by the contest organizer.
Winner Validation:
The winners will be contacted twice, on their Facebook page, on different days, at different time intervals to achieve the following: identification, validation and communication of the method of receiving and using the prizes.
If, at the moment of validation, the winner declares that he does not accept the prize or cannot be contacted as mentioned above, he will be deprived of his rights, and reserves will be used in the order of their designation.
In the validation phase: the winner will communicate the personal data to the operator for validation. The personal data required for telephone validation are: first and last name, date of birth, gender, series and BI/CI number, an alternative telephone number, address and town in BI/CI, the address to which the prize is to be delivered (if applicable ).
During the award reception phase:
- Identity card/identity card (in original);
The personal data will also be mentioned on the handover-acceptance report that the winner will receive from the Organizer's representative.
Winners will be disqualified in the following cases:
- The winner does not comply with the terms and conditions of this Regulation;
- The winner cannot be contacted for validation according to the terms mentioned in these Regulations;
- The winner cannot prove or does not want to prove to the representative of the Organizer his identity and age with the help of a valid document (CI/BI), certifying that the participant was at least 18 years old at the start of the Contest;
- They participated from accounts belonging to companies/brands/organizations of any kind;
- The Participant is a minor on the date of the start/participation in the Competition according to the verification carried out by the representative of the Organizer at the time of telephone contact;
- Do not follow the mechanism/regulations of the contest displayed on the wall of the Organizer's page.
SECTION 7. LIABILITY
The organizer and the commercial companies involved in the organization of this Contest do not assume responsibility for the impossibility of participating in the Contest due to causes that do not directly depend on them, such as technical malfunctions of mobile phone or internet operators.
By registering for this Contest, participants agree to comply with the Contest Regulations, as well as all decisions made by the Organizer and its collaborators in all aspects related to the implementation of this Contest.
The organizer does not assume responsibility for the validity of the personal data provided by the participants.
SECTION 8. PROTECTION OF PERSONAL DATA
All contest participants are guaranteed their rights regarding the protection of personal data in accordance with the European Union law on the protection of individuals with regard to the processing of personal data and the free movement of such data, including the rights of the data subject regarding information, to access to data, the right to intervene, to oppose, to address the competent court and to complain to the supervisory authority.
The following personal data will be collected during the Prize Winner Competition:
- name and surname
- sex
- series
- BI/CI number
- an alternative phone number (if applicable)
- address and town in BI / CI AND the address to which he wants the prize to be delivered. (if appropriate)
The organizer will comply with the provisions of art. 12 of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector, regarding the transmission of information by e-mail and other electronic means.
SECTION 9. TERMINATION OF THE PROMOTIONAL CAMPAIGN
Contests may end before the term mentioned in Section 3 only in the event of an event constituting force majeure, including in the event of the Organizer's impossibility, for reasons beyond his control.
SECTION 10. DISPUTES
In case of potential disputes arising between the Organizer and the Contest participants, they will be settled amicably. If it is not possible to resolve the disputes amicably, the parties involved in the dispute will apply for resolution to the competent Romanian courts at the Organizer's headquarters. Any complaints or notices regarding this Contest can be received in writing, to the email address contact@nomadperfumery.ro .